Meet Jacob

Car buying, minus the lot-wandering

I’m Jacob Norris, your personal car concierge at LaFontaine Buick GMC Lansing. The way this works is simple: you pick your car online, reserve it in under a minute, and I have it pulled up front and ready when you arrive — paperwork started, real payment up front, no pressure and no games.

Don’t see the right car in Lansing? Any LaFontaine car across Michigan can be brought here for your test drive — just ask, and I’ll confirm it’s on its way before you make the trip.

How I work

Integrity, transparency, accountability, respect — that’s not a poster on a wall to me, it’s the job. Real numbers up front, the car ready when you arrive, and straight answers when you ask hard questions. I’d rather earn a customer for life than win one sale.